Vol. 5 No. 8 (2026): Journal Research of Social Science, Economics, and Management

Articles

• Customer Segmentation in B2B Professional Services Using RFM Analysis and Ethnographic Insights: Evidence from a 15-Year Longitudinal Study

  Imam Arie Mulyanto,  Universitas Bakrie, Indonesia,  Indonesia

  Jerry Heikal,  Universitas Bakrie, Indonesia,  Indonesia

  Imam Arie Mulyanto , Jerry Heikal

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1349

  10854-10865

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• The Effect of Educational Competencies and Qualifications on the Performance of UPBU D.C. Saudale Office Employees with Organizational Commitment as an Intervening Variable

  Adi Rizwandi,  Universitas Terbuka, Indonesia,  Indonesia

  Sahnaz Ubud,  Universitas Bina Nusantara, Indonesia ,  Indonesia

  Endi Rekarti,  Universitas Terbuka, Indonesia ,  Indonesia

  Adi Rizwandi , Sahnaz Ubud , Endi Rekarti

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1375

  10772-10792

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• The Effect of Leadership Style, Work Culture, and Teamwork on Financial Performance at PT. Bpr Supra Artapersada Ciranjang Cianjur Branch Office for the Period 2022-2024

  Aam Aminudin,  Univerrsitas Ekuitas Indonesia,  Indonesia

  Ucu Supriatna,  Univerrsitas Ekuitas Indonesia,  Indonesia

  Aam Aminudin , Ucu Supriatna

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1403

  11142-11151

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• Analysis of the Factors Influencing Willingness to Connect in Sistem Penyediaan Air Minum (Spam)/Drinking Water Supply System (Dwss) Pekanbaru Riau Using Binary Logistic Regression Method

  Raras Herry K,  Universitas Bakrie,  Indonesia

  Sarah Mulyani,  Universitas Bakrie,  Indonesia

  Jerry Heikal,  Universitas Bakrie,  Indonesia

  Raras Herry K , Sarah Mulyani , Jerry Heikal

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1344

  10641-10649

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• The Impact of Personality and Digital Fatigue on Employee Engagement and its Implications for Job-Hopping Intention in the Hybrid Working Era at Bank Majalengka

  Shalmalia Azzahra,  Universitas Swadaya Gunung Jati Cirebon, Indonesia,  Indonesia

  Kartono Kartono,  Universitas Swadaya Gunung Jati Cirebon, Indonesia,  Indonesia

  Shalmalia Azzahra , Kartono Kartono

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1371

  10835-10851

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• The Effect of Work Discipline and Compensation on Employee Performance at the Waste Handling Unit (UPS) of the Setiabudi Reservoir Water Agency, South Jakarta

  Meivina Kusuma Darminto,  Universitas Pancasila,  Indonesia

  Dewi Kurniawati,  Universitas Pancasila,  Indonesia

  Meivina Kusuma Darminto , Dewi Kurniawati

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1394

  11105-11111

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• Analysis of the Influence of Financial Performance, Firm Age, and Financial Classification on Financial Reporting Quality Through Good Corporate Governance

  Orlin Cicilia,  Universitas Mercu Buana, Indonesia,  Indonesia

  Orlin Cicilia

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1365

  10629-10640

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• Analysis of the Influence of Content Creators, Social Media, and Website Quality on Purchasing Decisions at Kyou Hobby Shop

  Alshaf Pebrianggara,   Universitas Muhammadiyah Sidoarjo, Indonesia,  Indonesia

  Candra Lucas Diansa Putra,   Universitas Muhammadiyah Sidoarjo, Indonesia,  Indonesia

  Bayu Hari Prasojo,   Universitas Muhammadiyah Sidoarjo, Indonesia,  Indonesia

  M. Rizal Yulianto,   Universitas Muhammadiyah Sidoarjo, Indonesia,  Indonesia

  Alshaf Pebrianggara , Candra Lucas Diansa Putra , Bayu Hari Prasojo , M. Rizal Yulianto

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1390

  11000-11013

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• The Influence of Motivation, Work Discipline, and Work Environment on Job Satisfaction of Employees at the Port Authority and Harbor Office (KSOP) Class I Balikpapan City

  Tita Audy Anggreini,  Universitas Balikpapan,  Indonesia

  Misna Ariani,  Universitas Balikpapan,  Indonesia

  Imam Arrywibowo,  Universitas Balikpapan,  Indonesia

  Tita Audy Anggreini , Misna Ariani , Imam Arrywibowo

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1359

  11072-11086

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• Development of a Wearable Motion Plane Business Model for Beginner Golf Swing Training in Indonesia

  Bagus Putu Agnichandra Putra,  Binus University,  Indonesia

  Dimas Adiyasa Hartanto,  Binus University,  Indonesia

  Ina Agustini Murwani,  Binus University,  Indonesia

  Bagus Putu Agnichandra Putra , Dimas Adiyasa Hartanto , Ina Agustini Murwani

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1385

  11087-11104

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• The Impact of User-Generated Content and E-WOM on Purchase Decisions for XYZ Products on the Tiktok Application in Malang City

  Piter Barreto Lay,  Institut Teknologi Nasional Malang, Indonesia,  Indonesia

  Sri Indriani,  Institut Teknologi Nasional Malang, Indonesia,  Indonesia

  Reni Rupianti,  Institut Teknologi Nasional Malang, Indonesia,  Indonesia

  Piter Barreto Lay , Sri Indriani , Reni Rupianti

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1356

  10710-10727

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• The Influence of Leadership Style, Competence and Work Motivation on Employee Performance at the Cirebon Regency Health Office

  Hindriyani,  Universitas Swadaya Gunung Jati, Indonesia,  Indonesia

  Dharliana Ayu Hardjowikarto,  Universitas Swadaya Gunung Jati, Indonesia ,  Indonesia

  Juwita,  Universitas Swadaya Gunung Jati, Indonesia ,  Indonesia

  Hindriyani , Dharliana Ayu Hardjowikarto , Juwita

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1380

  10980-10999

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• The Effect of Word-of-Mouth and Celebrity Endorsement on Customer Satisfaction, with Marketing Strategy as an Intervening Variable, Among Customers of Oemah JM Coffee Shop in Jakarta

  Jeremia Dewanto Pradana Dirgantoro,  Universitas Prof. Dr. Moestopo, Indonesia,  Indonesia

  Jeremia Dewanto Pradana Dirgantoro

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1412

  11014-11026

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• Customer Segmentation Based on RFM Analysis as the Basis of Marketing Strategy: A Case Study of Ultra Fiber Optic (UFO) Internet Customers of PT Ultra Mandiri Telekomunikasi in Jabodetabek

  Dolis Setiawan,  Universitas Bakrie, Indonesia,  Indonesia

  Jerry Heikal,  Universitas Bakrie, Indonesia,  Indonesia

  Dolis Setiawan , Jerry Heikal

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1353

  10676-10690

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• Utilization of Plastic Waste (HDPE, PET, and PP) For Paving Block Mixture Materials

  Ihsan Abadi,  Universitas Diponegoro Semarang,  Indonesia

  BP Samadikun,  Universitas Diponegoro Semarang,  Indonesia

  HS Huboyo ,  Universitas Diponegoro Semarang,  Indonesia

  Ihsan Abadi , BP Samadikun , HS Huboyo

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1376

  10616-10628

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• The Effect of LDR, Bopo, NPL, and NIM on Roa at Bank Perekonomian Rakyat Bank Kota Bogor for the Period 2016–2024

  Anjas Asmara,  Universitas Ekuitas Indonesia,  Indonesia

  Cecep Taufiqurrochman,  Universitas Ekuitas Indonesia,  Indonesia

  Anjas Asmara , Cecep Taufiqurrochman

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1405

  11152-11166

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• Segmentation of Construction Companies Based on Financial Performance Indicators for Acquisition Using K-Means

  Anindyarta Adi Wardhana,  Universitas Bakrie, Indonesia,  Indonesia

  Sarah Mulyani,  Universitas Bakrie, Indonesia,  Indonesia

  Raras Herry K,  Universitas Bakrie, Indonesia,  Indonesia

  Jerry Heikal,  Universitas Bakrie, Indonesia,  Indonesia

  Anindyarta Adi Wardhana , Sarah Mulyani , Raras Herry K , Jerry Heikal

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1347

  10880-10892

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• The Effect of Motivation, Work Discipline, and Work Environment on Employee Job Satisfaction at Platinum Hotel & Convention Hall Balikpapan

  Nur Luthfiyyah Tony,  Universitas Balikpapan, Indonesia,  Indonesia

  Imam Arrywibowo,  Universitas Balikpapan, Indonesia,  Indonesia

  Marlindawaty Marlindawaty,  Universitas Balikpapan, Indonesia,  Indonesia

  Nur Luthfiyyah Tony , Imam Arrywibowo , Marlindawaty Marlindawaty

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1372

  10728-10745

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• The Aestheticization of Saung as a Sundanese Cultural Resilience Space

  Edwin Widia,  Institut Seni Indonesia Surakarta,  Indonesia

  Sunarmi,  Institut Seni Indonesia Surakarta,  Indonesia

  Siti Badriyah,  Institut Seni Indonesia Surakarta,  Indonesia

  Edwin Widia , Sunarmi , Siti Badriyah

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1398

  11112-11125

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• Lazismu Cileungsi's Marketing Communication in Disseminating Zakat, Infaq, And Shadaqah

  Fadh Fawaz,  Universitas Muhammadiyah Cileungsi,  Indonesia

  Agus Hariyanto,  Universitas Muhammadiyah Cileungsi,  Indonesia

  Siti Saroh,  Universitas Muhammadiyah Cileungsi,  Indonesia

  Fadh Fawaz , Agus Hariyanto , Siti Saroh

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1366

  10852-10860

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• Analysis of the Effect of e-WOM on Brand Loyalty for Skintific Products with Consumer Satisfaction as Mediator

  Nastya Andaliastari,  BINUS University, Indonesia,  Indonesia

  Artha Sejati Ananda,  BINUS University, Indonesia,  Indonesia

  Nastya Andaliastari , Artha Sejati Ananda

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1391

  10911-10923

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• Differences in the Effects of Square Stepping Exercise and Gaze Stability Exercise on Balance in Older Adults at the Elok Edy Health Center

  Gia Oktavia Desisca,  Universitas 'Aisyiyah Yogyakarta, Indonesia,  Indonesia

  Lailatuz Zaidah,  Universitas 'Aisyiyah Yogyakarta, Indonesia,  Indonesia

  M. Ali Jafar,  Universitas 'Aisyiyah Yogyakarta, Indonesia,  Indonesia

  Gia Oktavia Desisca , Lailatuz Zaidah , M. Ali Jafar

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1362

  10967-10979

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• Determinants of Tax Avoidance Among Lq45-Listed Firms: Examining the Moderating Effect of Profitability on Ownership Structure and Related Party Transactions

  Dea Dani Lestari,  Universitas Widyatama Bandung,  Indonesia

  Diana Sari,  Universitas Widyatama Bandung,  Indonesia

  Dea Dani Lestari , Diana Sari

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1386

  10866-10879

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• Comparative Analysis of Financial Ratios in Evaluating Financial Performance Pre- and Post-IPO on the IDX (Case Study of PT Bukalapak TBK and PT Goto Gojek Tokopedia TBK, 2020–2024)

  Aptia Sildy,  Universitas Pancasila, Indonesia ,  Indonesia

  Tia Ichwani,  Universitas Pancasila, Indonesia ,  Indonesia

  Aptia Sildy , Tia Ichwani

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1357

  10812-10833

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• Analysis of Differences in Organizational Commitment Among Civil Servants of Generation X, Generation Y, and Generation Z

  Adi Wadjdi,  Universitas Sahid, Jakarta, Indonesia,  Indonesia

  Edi Setiawan,  Universitas Sahid, Jakarta, Indonesia ,  Indonesia

  Tatan Sukwika ,  Universitas Sahid, Jakarta, Indonesia ,  Indonesia

  Adi Wadjdi , Edi Setiawan , Tatan Sukwika

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1381

  10755-10771

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• The Use of Pinterest-Based Mood Boards in Illustration Learning at SMP Negeri 2 Panongan, Tangerang

  Alyaa Shabrina Azzahra,  Universitas Pendidikan Indonesia,  Indonesia

  Bandi Sobandi,  Universitas Pendidikan Indonesia,  Indonesia

  Hery Santosa,  Universitas Pendidikan Indonesia,  Indonesia

  Alyaa Shabrina Azzahra , Bandi Sobandi , Hery Santosa

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1413

  11027-11040

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• The Strategy of Preserving Reog Ponorogo Art in Local Cultural Heritage

  Anggara Giland Narwa Ramadhan,  Universitas Merdeka Madiun, Indonesia,  Indonesia

  Anggara Giland Narwa Ramadhan

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1354

  10691-10709

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• Analysis of Inventory Turnover in Improving Profitability at PT Artindo Pratama Sejahtera

  Santi Pertiwi Hari Sandi,  Universitas Buana Perjuangan Karawang,  Indonesia

  Rihana Marshanda Putri,  Universitas Buana Perjuangan Karawang,  Indonesia

  Ery Rosmawati ,  Universitas Buana Perjuangan Karawang,  Indonesia

  Santi Pertiwi Hari Sandi , Rihana Marshanda Putri , Ery Rosmawati

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1377

  10746-10754

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• Analysis of the Implementation of the Integrated Dynamic Archival Information System (SRIKANDI) Application in Local Government Agencies within South Barito Regency

  Yeni Maficasari,  Universitas Muhammadiyah Palangkaraya, Indonesia,  Indonesia

  Yeni Maficasari

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1409

  11126-11141

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• The Effect of Quality, Quantity, Continuity, and Service of Sistem Penyediaan Air Minum (SPAM)/Drinking Water Supply System (DWSS) Products on Customer Satisfaction and Its Impact on Piped Water Absorption Using SEM-PLS Methods

  Sarah Mulyani,  Universitas Bakrie, Indonesia,  Indonesia

  Raras Herry K,  Universitas Bakrie, Indonesia,  Indonesia

  Jerry Heikal,  Universitas Bakrie, Indonesia,  Indonesia

  Sarah Mulyani , Raras Herry K , Jerry Heikal

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1348

  10845-10853

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• Analysis of Factors Affecting Rice Farmers' Decisions in Choosing Pesticides (Case Study in Bantimurung Subdistrict, Maros Regency)

  Nurul Nisa’a Amin,  Universitas Terbuka,  Indonesia

  Nurul Nisa’a Amin

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1373

  10959-10966

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• Analysis of Hyperpersonalized Marketing Strategy on Marketer Performance and Potential for CASA Improvement

  Andry Sevtiawan,  Binus University,  Indonesia

  Aryo Cahyagunarso,  Binus University,  Indonesia

  Nurdi Dwianto Wibowo,  Binus University,  Indonesia

  Andry Sevtiawan , Aryo Cahyagunarso , Nurdi Dwianto Wibowo

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1400

  11041-11047

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• Assessing the Impact of Risk Management Practices on Financial Performance of Banking Sector Companies Listed on IDX 2021-2023

  Patricia Olivia Sijabat,  Universitas Presiden, Indonesia,  Indonesia

  Ery Yanto,  Universitas Presiden, Indonesia,  Indonesia

  Patricia Olivia Sijabat , Ery Yanto

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1233

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• Factors Affecting Employee Performance: A Study of Employees at the Semarang Container Terminal

  Hanif Nashiruddin Mufid,  Universitas Dian Nuswantoro,  Indonesia

  Artha Febriana,  Universitas Dian Nuswantoro,  Indonesia

  Sih Darmi Astuti,  Universitas Dian Nuswantoro,  Indonesia

  Mila Sartika,  Universitas Dian Nuswantoro,  Indonesia

  Hanif Nashiruddin Mufid , Artha Febriana , Sih Darmi Astuti , Mila Sartika

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1367

  10834-10844

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• Implementation of Accounting Information Systems for Small and Medium - Sized Enterprises in East Kalimantan, Balikpapan City

  Muhammad Ari Purnomo,  Universitas Negeri Semarang, Indonesia,  Indonesia

  Hasan Mukhibad ,  Universitas Negeri Semarang, Indonesia,  Indonesia

  Muhammad Ari Purnomo , Hasan Mukhibad

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1392

  10893-10910

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• The Influence of Foreign Ownership, Political Connection, Managerial Ownership, and Dividend Policy on The Financial Performance of Retailing Sub-Sector Companies Listed on The IDX

  Yohana Kezia Koeswandono,  Universitas Widya Kartika, Indonesia,  Indonesia

  Revi Arfamaini ,  Universitas Widya Kartika, Indonesia,  Indonesia

  Yohana Kezia Koeswandono , Revi Arfamaini

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1364

  11061-11071

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• The Effect of Work Discipline and Work Environment on Employee Performance Sustainability Mediated by Job Satisfaction in Insurance Companies in South Jakarta

  Melia Ikkiu,  Universitas Mercu Buana, Indonesia,  Indonesia

  Tine Yuliantini,  Universitas Mercu Buana, Indonesia,  Indonesia

  Melia Ikkiu , Tine Yuliantini

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1387

  10924-10943

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• The Influence of Product Reviews and the Credibility of Youtuber Gadgetin on Purchase Intention Among Generation Z in Malang City

  Krisensius Umbu Rauta,  Institut Teknologi Nasional Malang, Indonesia,  Indonesia

  Emmalia Adriantantri,  Institut Teknologi Nasional Malang, Indonesia,  Indonesia

  Sujianto Sujianto,  Institut Teknologi Nasional Malang, Indonesia,  Indonesia

  Krisensius Umbu Rauta , Emmalia Adriantantri , Sujianto Sujianto

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1358

  10793-10811

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• The Effect of Digital Banking, Digital Financial Literacy, and Service Innovation on Customer Loyalty Through Digital Banking Application User Satisfaction

  Suci Kurnia Pratiwi,  Universitas Ekuitas Indonesia, Indonesia,  Indonesia

  Suci Kurnia Pratiwi

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1382

  10661-10675

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• Legality Meets Efficiency: An Integrated Framework for Construction Disputes in National Strategic Projects Evidence From the Ikn Megaproject

  Taufik Hidayat,  Universitas Pekalongan, Indonesia,  Indonesia

  Sukma Asmara,  Universitas Pekalongan, Indonesia,  Indonesia

  Rusliadi Rusliadi,  Universitas Pekalongan, Indonesia,  Indonesia

  Achmad Mursid Novianto,  Universitas Pekalongan, Indonesia,  Indonesia

  Taufik Hidayat , Sukma Asmara , Rusliadi Rusliadi , Achmad Mursid Novianto

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1355

  10650-10660

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• The Effect of Artificial Intelligence, Automation, and Burnout on the Performance of Generation Z Employees in the City of Samarinda

  Nurhayati Nurhayati,  Universitas 17 Agustus 1945 Samarinda, Indonesia,  Indonesia

  Catur Kumala Dewi,  Universitas 17 Agustus 1945 Samarinda, Indonesia,  Indonesia

  Sunarto Sunarto,  Universitas 17 Agustus 1945 Samarinda, Indonesia,  Indonesia

  Nurhayati Nurhayati , Catur Kumala Dewi , Sunarto Sunarto

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1378

  10944-10958

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• Mapping Regional Inequality and Household Economic Stratification in East Nusa Tenggara Based on a Wealth Index

  Muhammad Aslam Muwaffiq,  Universitas Brawijaya,  Indonesia

  Gilang Ramadhan,  Universitas Brawijaya,  Indonesia

  Antokalina Sari Verdiana,  BPJS Kesehatan,  Indonesia

  Muhammad Aslam Muwaffiq , Gilang Ramadhan , Antokalina Sari Verdiana

  📄 PDF

  DOI: 10.59141/jrssem.v5i8.1411

  11048-11060

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