Lesmana MA, Lis Indrianto AT. Analysis of the Relationship Between Factors of the Health Belief Model (Perceived Benefit and Perceived Barrier) and Service Quality (Reliability and Responsiveness) on Outpatient Satisfaction, Controlling for Sociodemographic Characteristics, at the Cardiology Clinic of Hospital X in Indonesia. jrssem [Internet]. 2026 Jun. 15 [cited 2026 Jun. 15];5(11):12471-87. Available from: https://www.jrssem.publikasiindonesia.id.solusipublish.com/index.php/jrssem/article/view/1509