LESMANA, Michael Aditya; LIS INDRIANTO , Agoes Tinus. Analysis of the Relationship Between Factors of the Health Belief Model (Perceived Benefit and Perceived Barrier) and Service Quality (Reliability and Responsiveness) on Outpatient Satisfaction, Controlling for Sociodemographic Characteristics, at the Cardiology Clinic of Hospital X in Indonesia. Journal Research of Social Science, Economics, and Management, [S. l.], v. 5, n. 11, p. 12471–12487, 2026. DOI: 10.59141/jrssem.v5i11.1509. Disponível em: https://www.jrssem.publikasiindonesia.id.solusipublish.com/index.php/jrssem/article/view/1509. Acesso em: 15 jun. 2026.