PERKASA, Syahdad; RAMADHANA AGUENI, R. Ghifari; RILO PAMBUDI, Abi; MARIANI, Minsani. The Role of Customer Experience in Mediating the Effects of Digital Financial Literacy and E-Service Quality on Customer Retention in Digital Banking Services. Journal Research of Social Science, Economics, and Management, [S. l.], v. 5, n. 11, p. 12502–12520, 2026. DOI: 10.59141/jrssem.v5i11.1505. Disponível em: https://www.jrssem.publikasiindonesia.id.solusipublish.com/index.php/jrssem/article/view/1505. Acesso em: 15 jun. 2026.